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AI safety

AI that works inside fences it cannot move.

Blivo puts AI employees to work on real business, which demands real safety. Safety here isn't a disclaimer; it's a pipeline the platform enforces on every action, and a record you can read afterwards.

The six stages every action passes

The six stages every action passes

Before an AI employee does anything, its work moves through these six gates. Each one is enforced by the platform, in this order, every time.

Context

The action starts from real context: the customer's history, the company's knowledge, the relevant policies. Work is grounded in your records, not improvisation.

No action without context

Permission

The platform verifies this employee may do this kind of work at all. Permissions are granted by role and position; anything not granted is closed by default.

Closed unless granted

Policy

Your company's rules apply to the specifics: discount limits, what can be promised, what may be shared. A policy isn't advice to the AI; it's a check the platform runs.

Rules, not suggestions

Approval

Actions you've marked as sensitive pause here and land in a human's approvals queue with full context. The AI employee cannot approve its own work, ever.

Humans decide the sensitive

Execution

Only after the first four gates pass does the work happen, exactly as permitted: the reply sent, the document issued, the record updated.

Acted as approved

Audit

The action and every gate it passed are written to an append-only record. Not editable, not deletable, reviewable by you at any time.

Written permanently

Human priority, concretely

Human priority, concretely

The rules that keep people in charge, as behavior, not slogans.

Anyone can take over

In any conversation, a person can step in at any moment. The AI employee stands down and stays available.

Approvals are human-only

Every approval gate is decided by a person with the right role. There is no code path where an AI approves work.

Boundaries change only by people

Permissions and policies are changed by your people through the interface, with the changes recorded. An AI employee never widens its own reach.

Unsure means escalate

Explicit uncertainty triggers handoff to a person. We prefer a good question over a confident mistake.

Boundaries, drawn by structure

Boundaries, drawn by structure

The fences are organizational, because that's what a company already understands.

Department boundaries

A sales AI employee works in sales. It doesn't act in finance's scope, read HR's requests, or touch another department's work.

Employee boundaries

Each AI employee has its own permissions and responsibilities, set individually. Two employees in the same department can have very different reach.

Company boundaries

Your AI employees see your company's data and nothing else. Isolation between companies is structural and tested.

Action boundaries

Sensitive actions are enumerated, not vibes: sending quotes and invoices, changing money records, anything with legal effect. Each requires a human yes.

Escalation is part of the job

Escalation is part of the job

When any of these happen, the work stops and a person takes it, with context attached.

  • The action needs permissions the employee doesn't hold
  • The request crosses a policy line: discounts, promises, commitments
  • The customer asks for a person, or the tone turns serious
  • The answer isn't in the company's knowledge
  • A dispute, legal question, or safety concern appears
  • The first attempt didn't resolve it

Resource controls

Resource controls

AI work is metered, capped, and attributable.

  • Every unit of AI work is counted per employee and per company.
  • Work stays inside the plan's allowance; the platform enforces the cap.
  • You're alerted at 50%, 80%, and 100% of the allowance.
  • If the allowance runs out, AI work pauses safely and resumes when the plan allows; nothing is lost.

Auditability

Auditability

After the fact, the story is complete.

  • Every action, and every gate it passed, is in the append-only record.
  • Records show who or what did it, when, and under which permission.
  • Approval decisions record the decider and the reason.
  • Records can't be edited or deleted by anyone, including the platform operator.

And the short version

  • An AI employee never approves its own work.
  • Never changes its own permissions.
  • Never acts outside its department and company.
  • Never spends beyond the allowance.
  • Never acts without a record.

See the full picture

The Trust Center holds the security, privacy, and reliability details, and the roadmap for independent validation.

Visit the Trust Center